Epicora Website Terms of Use

1. WELCOME!

These Terms of Use govern the conditions for browsing and using the website of Epicora Ltda., a private legal entity registered under CNPJ No. 49.800.350/0001-21, headquartered in Chapecó/SC.

By accessing, browsing, or using any feature of the website, you declare that you agree to the terms set forth herein.

If you have any questions regarding browsing, website functionality, or access to information, you may contact our team at the email: [email protected]

2. PURPOSE OF THE WEBSITE

The Epicora website is intended to share institutional information about the company, present its solutions in custom software development, web and mobile applications, automations, integrations, and technology consulting, as well as to showcase its portfolio and project cases, including the possibility of sending messages and data through forms, WhatsApp, or other integrated tools.

Use of the website does not establish any contractual, representation, or service relationship.

3. ACCEPTANCE OF THESE TERMS

By accessing or using the Epicora website, you confirm that you have read, understood, and fully agree with these Terms of Use and the corresponding Privacy Notice. These documents form a legal agreement between you, the User, and Epicora Ltda., which governs your browsing, as well as the use of forms, interactive features, and content available on the website.

By continuing to use this website, you expressly declare that:

• You have the legal capacity to enter into contracts under Brazilian law;
• You are aware that you are bound by the terms set forth herein and by applicable law, especially with regard to the protection of personal data and the responsible use of information;
• If you are accessing on behalf of third parties (such as a company, client, organization, or legal entity), you have sufficient legal powers to represent them;
• You will use the website solely for legitimate purposes, respecting the rights of Epicora, of third parties, and applicable regulations.

If you do not agree with any clause of these Terms or of the Privacy Notice, we recommend that you do not continue browsing.

4. CONDITIONS OF USE

When browsing the Epicora website, you undertake to use it responsibly, ethically, and in accordance with applicable law, these Terms of Use, and the Privacy Notice. The website is an institutional and informational platform, intended to present the company, its services, and contact channels.

Accordingly, by accessing or interacting with the website, you agree to:

• Use the Website solely for legal, lawful purposes permitted by these Terms;
• Refrain from any acts that compromise the integrity, availability, and security of the Website, such as intrusion attempts, reverse engineering, automated data scraping, or the spread of malware;
• Refrain from using the Website or its tools for spam, improper commercial prospecting, or any other abusive use;
• Refrain from infringing the rights of third parties, especially copyright, trademark, image, or privacy rights;
• Provide accurate, up-to-date, and truthful data whenever you use the forms or channels made available.

Epicora may, at its sole discretion, suspend or limit access to the website in the event of a violation of these conditions, without prejudice to any applicable legal measures.

5. INTELLECTUAL PROPERTY

All content made available on the Epicora website, including but not limited to text, images, videos, icons, graphics, illustrations, logos, trade names, trademarks, domains, design elements, source code, features, navigation structure, layout, audiovisual content, and databases, is protected by current Brazilian law, especially by the Copyright Law (Law No. 9,610/1998) and the Industrial Property Law (Law No. 9,279/1996).

These assets are the exclusive property of Epicora or are duly licensed by third parties, and any form of use, in whole or in part, that is not expressly authorized is prohibited.

Without the prior and express written authorization of Epicora, the user is prohibited from:

• Reproducing, copying, modifying, adapting, translating, or creating derivative works based on the website's content;
• Performing reverse engineering, disassembly, or any attempt to obtain the source code;
• Distributing, publishing, sublicensing, selling, renting, or making the website's content available, whether for commercial or non-commercial purposes;
• Improperly using the Epicora brand or any distinctive sign related to the company.

The improper use of Epicora's intellectual property may result in civil, administrative, and criminal liability, as provided for under Brazilian law.

6. EXTERNAL LINKS AND INTEGRATIONS

The Epicora website may contain external links or integrate third-party tools, such as contact forms, communication platforms (like WhatsApp), links to social media (including Instagram and LinkedIn), and other external services used to enhance the user experience.

The provision of these resources is intended to improve your browsing experience but does not imply any endorsement, warranty, or responsibility on the part of Epicora regarding the content, operation, or policies of those platforms.

Epicora is not responsible for:

• The content, information, privacy practices, or terms of use of third-party websites and services;
• Technical instabilities, security failures, unavailability, or malfunction of those services;
• Legal, technical, or commercial consequences arising from the user's interaction with those external platforms.

We recommend that, when accessing any website, link, form, or feature that directs you to an external environment, you carefully read the Terms of Use and Privacy Notice applicable to that service, as they may differ from the practices adopted by Epicora.

7. SUBMISSION OF INFORMATION BY THE USER

By filling out any form or initiating contact through the Epicora website, you declare that you are aware of and agree to the following conditions:

• You acknowledge that the data provided may be processed as described in the Privacy Notice, for the purposes of service, support, institutional relationship, and, when authorized, promotional communications;
• You authorize the receipt of communications via email, phone, or WhatsApp, exclusively related to the scope of your contact, it being possible to withdraw this authorization at any time;
• You undertake to provide only truthful, complete, up-to-date, and lawful information, refraining from using third-party data without authorization or from including offensive, defamatory, illegal, or content incompatible with the purpose of the website.

Epicora reserves the right to:

• Refuse or interrupt service arising from forms filled out improperly or maliciously;
• Delete records containing incorrect or incomplete information or that violate the rights of third parties;
• Restrict access to the website or its features if it identifies irregular, fraudulent use or use in violation of these Terms.

8. UPDATES TO THE WEBSITE CONTENT

Epicora reserves the right to change, update, or remove, at any time and without prior notice, the content made available on the website, including institutional text, service descriptions, images, prices, partners, and other information.

Although Epicora adopts good practices to keep the website's information up to date, accurate, and clear, occasional errors, omissions, or outdated content may occur. We therefore recommend that the content always be verified together with our official service channels or formal proposals, especially before any commercial, legal, or contractual decision.

9. LIABILITY AND LIMITATIONS

Epicora makes its best efforts to keep its website functional, secure, and up to date. However, due to the nature of digital environments, it is not possible to guarantee the complete absence of failures or risks.

By using this website, the user acknowledges and agrees that:

• The website may contain occasional errors, technical failures, temporary interruptions, or inaccuracies in its content;
• Epicora does not guarantee that the website will be compatible with all browsers, devices, operating systems, or technology versions;
• The information made available is institutional and informational in nature and does not, in itself, constitute binding legal, commercial, or contractual guidance.

Epicora shall not be held liable, under any circumstances, for:

• Damages, whether direct or indirect, arising from the inadequate, improper, or unauthorized use of the website and its features;
• Losses caused by any temporary unavailability, access interruptions, system errors, or cyberattacks;
• Legal, business, or commercial consequences arising from the isolated interpretation of content or materials published on the website, without specific legal support or contractual validation.

10. MODIFICATIONS TO THE TERMS AND THE WEBSITE

Epicora may modify these Terms at any time, without prior notice, except when the changes significantly affect your rights, in which case a prominent notification will be provided. The version in force will always be the one published on the website, with the update date shown in the footer.

11. TERM AND TERMINATION

These Terms will remain in force for an indefinite period while the website is available. You may stop using the Website at any time. Epicora may suspend or discontinue the Website at its discretion, without the need for prior notice.

12. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the District of Chapecó/SC are hereby elected to settle any disputes arising from these Terms, with express waiver of any other jurisdiction, however privileged it may be.